Having GEICO Insurance (cas co) means you are almost 3 times more than average to file a complaint with your states insurance regulation department.  This data comes directly from the National Association of Insurance Commissioners which has a data base that is a clearinghouse for insurance complaints made to state insurance regulators.  This particular file also accounts for ratio of customers to complaints.  Geico has only 3% of the market, but 3 TIMES the rate of complaints that go so far as to be officially recorded in the state insurance departments! 


Are you prepared to go to your state department regulation depatment to sort things out?  In addition, just because you complain doesn't mean you will be happy with the outcome.  You have been warned.  Take action before you are another victim.